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Frequently Asked Questions

Can I reschedule my appointment?
Sure. Just click the "Move Appointment" button at the bottom of the appointment confirmation email you received earlier, to select another date and time that suits your needs.
What happens when I make an appointment?
You will receive a confirmation email stating the date and time of your appointment.
Can I walk in instead of making an appointment online?
While we encourage appointments, we still welcome walk-ins.
Can I plug in to test my pedalboard?
Yes. Our staff can help connect your pedalboard to an amplifier or PA to test with a guitar.
Can I request to set up the instrument the way I want?
Our instruments are set up with factory settings to provide a comfortable playing experience for everyone.
How long will it take to receive my appointment confirmation email?
A confirmation email will be sent as soon as your appointment request is accepted.
How long will each appointment last?
Each appointment will last 45 minutes. We will support you every step of the way by understanding your wishes and providing the most professional advice, tailored to your needs.
Can I request a specific amplifier as I want?
Please describe your wishes in the comments section, we will try our best to meet your requirements or find a similar amp.
Can I reschedule my appointment?
Sure. Just click the "Move Appointment" button at the bottom of the appointment confirmation email you received earlier, to select another date and time that suits your needs.
Can I walk in instead of making an appointment online?
While we encourage appointments, we still welcome walk-ins.
Can I request to set up the instrument the way I want?
Our instruments are set up with factory settings to provide a comfortable playing experience for everyone.
How long will each appointment last?
Each appointment will last 45 minutes. We will support you every step of the way by understanding your wishes and providing the most professional advice, tailored to your needs.
What happens when I make an appointment?
You will receive a confirmation email stating the date and time of your appointment.
Can I plug in to test my pedalboard?
Yes. Our staff can help connect your pedalboard to an amplifier or PA to test with a guitar.
How long will it take to receive my appointment confirmation email?
A confirmation email will be sent as soon as your appointment request is accepted.
Can I request a specific amplifier as I want?
Please describe your wishes in the comments section, we will try our best to meet your requirements or find a similar amp.