This is a trade-in program that allows you to trade in your favorite used guitar for a discount on a new one or receive cash directly via bank transfer.

We are partnering with vintage and pre-owned guitar experts from Well Played Gear to appraise and accept trade-ins.

Connect with our sales and support team to discuss the guitar you want to trade or sell. Our team will evaluate your guitar and confirm the trade or sale value.

When we receive your guitar, we will verify its condition. Once confirmed and based on the option you have decided on, we will notify you of one of the following:

• Discount equal to the agreed exchange value.
• Transfer the amount equal to the agreed selling price.

Don't worry - it'll be well taken care of. The experts at Well Played Gear will pick up your guitar and resell it on their channel.

Once we have verified that everything is ready, we will process your chosen exchange, which could be for your new instrument or a bank transfer. This process usually takes 1-2 business days.

Thanks to our partnership with Well Played Gear, we are happy to accept most guitars. However, there are a few conditions. The guitar must be in excellent condition, 100% functional, with no missing parts, and be structurally sound and fully operational. Currently, we only accept guitars and basses for trade-in.

If you have any further questions, please contact us at support@sweelee.com.vn

Please fill out our Sell or Trade form for an initial evaluation.

Our team will evaluate the guitar and contact you to confirm the trade-in price. If you agree with the offer, you can proceed to send the guitar to us. We can provide a shipping box for 415,000 VND (optional), including return shipping.

You can only make trade-ins with higher priced instruments.

We have certain requirements for exchanges to ensure that everything is in line with our current quality standards and objectives. Unfortunately, we may refuse exchanges for items that do not meet our criteria. Please note that we cannot accept instruments made from Brazilian rosewood due to CITES (Convention on International Trade in Endangered Species of Wild Fauna and Flora) requirements.

Contact our sales technician via order confirmation email or email support@sweelee.com.vn